What can I see a Registered Counsellor for?
What are Obsidian Counselling for Mental Health Well-Being areas of focus in enhancing your mental health well-being?
Is there a cost involved?
Are Medicare rebates or Bulk Billing available?
Are rebates available from Private Health Funds?
Do I need a referral from my Doctor to see a Registered Counsellor?
I have a mental health care plan from my GP do you accept them?
My doctor has recommended another Allied Mental Health Professional, but I would like to book an appointment at Obsidian?
Do I need to make an appointment?
I am worried about privacy and confidentiality, will anyone else know I have seen a Registered Counsellor?
How long are each session?
How many sessions will I need?
Do Registered Counsellors have a Code of Ethics?
Do you offer online E-Counselling or Tele-health appointments?
Where can I seek help when the studio is closed?
and if you or someone else is in immediate danger please call
000 (triple zero)
I do not accept any friend requests sent to my personal social media accounts from current or former clients who attend the studio, in any capacity. This includes fee paying clients, attendees at information nights, group sessions, Meet and Greet appointments, friends and family of current or former clients. This is necessary to maintain: i) your privacy, and confidentiality, ii) my personal privacy and iii) an effective and professional therapeutic relationship between us.
As above, message requests to my personal accounts will be deleted. If you need to contact me the preferred method is via SMS to the Obsidian phone 0424 850453. Messages will be responded to during studio opening hours.
Professional social media accounts:
You are welcome to ‘like’ or ‘follow’ the professional pages for Obsidian Counselling for Mental Health and Well-Being, however please be mindful that because these pages are ‘public’ anyone may see when you have ‘liked’ or ‘commented’ on a post which may indirectly impact your privacy and confidentiality. If you comment on a post, I will not reply.
1) there is no expectation that you visit these pages; and 2) if you follow the pages, I will not follow you back.
Please do not use messaging on social networking sites such as Twitter, Facebook, or LinkedIn, as these sites are not secure and I may not read these messages in a timely fashion. Engaging with me this way could compromise your confidentiality, the preferred method of contact is on the business email: email@example.com or via SMS on 0424 850 453
Physical (Social) Distancing
For appointments at the studio face-to-face in person: physical distancing guidelines, hygiene standards and 4m sq/ person are in place to help assist with clients health and safety. As such there is a minimum of 1 hour between clients to allow for cleaning of the studio. Only 3 people can be in a counselling room at one time and up to 10 in the group room.
~ We continue to offer appointments face to face, in person at the studio*.
~ You DO NOT need a mental health care plan or to visit your GP to make an appointment
* May I respectfully ask however if you have recently returned from overseas, and or an identified 'Hotspot' as listed on the Qld Government Health website, or suspect you have been in contact with a known person with Covid-19 (community transmission) OR are feeling unwell in anyway, that you please stay at home and re-schedule your appointment by emailing us, for an online E-counselling session instead.