What can I see a Registered Counsellor for?
Mental health concerns including but not limited to: Depression · Anxiety · Low Mood · Stress · Grief and Loss (including death by suicide and the loss of pets) · Addictive Behaviours (including alcohol, food, gambling) · Self-Identity · Feelings of being Stuck · Low Self-Esteem · Minority stress · Internal conflict such as internalised homonegativity ·
Who does Obsidian Counselling work with?
We work with anyone over the age of 18 who may be struggling with their mental health and emotional well-being.
What is Obsidian Counselling for Mental Health Well-Being area of focus?
We have a focus on the unique mental health concerns of the LGBTQ+ communities including:· Self-Identity...Who Am I? · Questioning and or Exploring your sexual-orientation or gender identity, including later in life · Minority Stress · Becoming your Authentic Self · Major Life Change including Disclosing to Self and others and or Inviting In your sexual-orientation or gender identity to others · Connectedness to the LGBTIQ+ communities through our Rainbow Obsidian LGBTIQ+ social and emotional support group · and more
Is there a cost involved?
Yes. We are a private fee paying service, working outside of the 'Medicare Model' which allows us to maintain your privacy & confidentiality*. Fees must be paid on the day of your appointment via cash or EFTPOS. For Online Counselling payment must be received 24 hours prior to your scheduled time by bank transfer or PayPal.
Are Medicare rebates or Bulk Billing available?
No, we do not operate within the Medicare model, therefore we cannot offer rebates or bulk bill.
Are rebates available from Private Health Funds?
For those with a Medibank or ahm policy that includes counselling. Yearly limits apply, please refer to your policy for details.
Do I need a referral from my Doctor to see a Registered Counsellor?
No. You do not need a referral, you can self-refer and make an appointment to see a Registered Counsellor.
I have a mental health treatment plan from my GP do you accept them?
You can bring your mental health treatment plan to your first session and I will look it over, however it is not a requirement. I do not and cannot provide information back to your GP. We will work together on your concerns.
My doctor has recommended another Allied Mental Health Professional, but I would like to book an appointment at Obsidian?
Yes. The Productivity Commissions Report into Mental Health (2020) states that consumers have the right to choose which Allied Mental Health Care Professional they see.
Do I need to make an appointment?
Yes. We are NOT a crisis counselling studio and appointments must be booked at least 1 day in advance if a time is available. Click on the "book now" button on the home page. For online counselling at least 3 days notice is required to allow for payments to be processed.
I am worried about privacy and confidentiality, will anyone else know I have seen a Registered Counsellor?
What you discuss with a Registered Counsellor will remain private and confidential within guidelines set-out by their code of ethics and further government legislation. No one will know you have spoken with a Registered Counsellor unless you choose to tell them. The exception of this is if required by law or if the Registered Counsellor feels you are at significant risk of harm to yourself and or to others.
How long are each session?
Sessions are typically 60 minutes in length, however sometimes you may require more time and these sessions may be longer and would be discussed and arranged with your Registered Counsellor prior.
How many sessions will I need and how often between sessions?
There is no minimum or maximum number of sessions, this will depend upon yourself. You may only need a few sessions or you may need longer. There is no limit on the number of sessions you can have with a Registered Counsellor. Most people typically have around 6 to 10 sessions. You can attend weekly, fortnightly or monthly, the closer together sessions are, the more progress that will potentially be made, however we understand that not everyone can afford to attend weekly.
Do Registered Counsellors have a Code of Ethics?
Yes. Registered Counsellors follow the Code of Ethics set-out by their regulatory organisation. Obsidian Counselling follows the Code of Ethics and guidelines set by the Psychotherapy and Counselling Federation of Australia (PACFA).
Do you offer online E-Counselling or Tele-health appointments?
YES. Appointments can be booked online via our portal. Please see T&Cs.
Where can I seek help or crisis support when the studio is closed?
Lifeline 13 11 14
Suicide Call Back Service 1300 659 467
Beyond Blue 1300 22 46 36
Mens Line Australia 1300 78 99 78
Kids Helpline 1800 55 1800
and if you or someone else is in immediate danger please call
000 (triple zero)