Now for the fine print and legal stuff. Please read this section prior to making an appointment. By booking an appointment it is taken that you have read the Terms, Conditions and Policies of Obsidian Counselling for Mental Health Well-Being, also referred to as Obsidian Counselling [MHWB], Obsidian, and Obsidian Counselling. Carolyn Rogers is the Owner and Founder of Obsidian Counselling [MHWB] and it is at her discretion to amend these T,C, & Ps, with the exception of any legal obligations under Australian and State Laws. T,C, & Ps are subject to change.
Please Note: that fees are reviewed every 6 months on the 1st July and 1st of December. Any fee increases will be published 4 weeks prior to these dates and will implemented for all client's after these dates if an increase is applicable.
Privacy and Confidentiality (PACFA, 2017)
Limits of confidentiality
Exceptions and legal limits to privacy and confidentiality
Further information on privacy and confidentiality are contained in the informed consent form and available upon request
What is Counselling, Therapy and Psycho-social
support with a Registered Counsellor?
Registered Counsellors do not:
More information will be added shortly
As all appointments are now online only, a covid-19 response statement is no longer required.
From the 5 July 2021 it is mandatory for any adult in Queensland, who is aware a child is being sexually abused^, to report this to Police. The new law can be found here: https://www.qld.gov.au/law/crime-and-police/types-of-crime/sexual-offences-against-children/failure-to-report?fbclid=IwAR3pUWgnFFMCiX11WqbTRIm9r7qgr4Ks-aZjsDGZcZcyVvn0-Fi1FfWU_vI
How does this affect you as a client at Obsidian?
My first thing I wish to say is, please do not let these new laws stop you from sharing your story and seeking the assistance you or someone close to you may need. Whilst confidentiality of what my clients disclose in session remains a high priority, there are also limits and this new law is one of those limits.
i) It is strongly recommended if you are aware a child (as defined in the law, a child means a person under 16 or a person under 18 with an impairment of the mind) in Queensland, is being sexually abused^, that you make the phone call yourself to Child Protective Services and or the Queensland Police.
ii) You make the phone call to Police during your session, where I am with you for support.
^ Child Sexual Abuse is defined by Queensland law is:
Please Note: Mandatory reporting laws apply across all other states and territories in Australia, Carolyn will follow the laws and guidelines set out for where my client’s reside as well.
I do not accept any friend requests sent to my personal social media accounts from current or former clients in any capacity. This includes fee paying clients, attendees at information nights, group sessions, Meet and Greet appointments, friends and family of current or former clients. This is necessary to maintain: i) your privacy, and confidentiality, ii) my personal privacy and iii) an effective and professional therapeutic relationship between us.
As above, message requests to my personal accounts will be deleted. If you need to contact me the preferred method is via SMS to the Obsidian phone 0424 850 453. Messages will be responded to during studio opening hours.
Professional social media accounts:
You are welcome to ‘like’ or ‘follow’ the professional pages for Obsidian Counselling for Mental Health and Well-Being, however please be mindful that because these pages are ‘public’ anyone may see when you have ‘liked’ or ‘commented’ on a post which may indirectly impact your privacy and confidentiality. If you comment on a post, I will not reply.
1) there is no expectation that you visit these pages; and 2) if you follow the pages, I will not follow you back.
Please do not use messaging on social networking sites such as Twitter, Facebook, or LinkedIn, as these sites are not secure and I may not read these messages in a timely fashion. Engaging with me this way could compromise your confidentiality, the preferred method of contact is on the business email: email@example.com or via SMS on 0424 850 453